MENU
GBP
 
Items: 0 | Total: £0.00
 
 
 
 
Search our store
Your order
Your basket is empty

Delivery

Shipping costs and estimated delivery times

United Kingdom: 5-8 business days

  • Orders under £20 - Royal Mail second class
  • Orders £20-58.99 - Royal Mail second class tracked & signed
  • Orders £59-99.99 - Royal Mail tracked 48 hour delivery
  • Orders £100-249.99 - Royal Mail next day 1pm special delivery

Europe: 3-5 business days

  • Orders under £20 - Royal Mail international standard
  • Orders £20-58.99 - Royal Mail international standard tracked & signed
  • Orders £59-249.99 - Royal Mail international standard tracked

Rest of the world: 6-7 business days aim, but can take up to 3-5 weeks

  • Orders under £20 - Royal Mail international standard
  • Orders £20-249.99 - Royal Mail international standard tracked
  • Orders £59-249.99 - Royal Mail international standard tracked

For orders of £250 or more, please contact me as I will need to arrange a courier and won't know how much that will cost until I have your address and the full weight and size of your parcel.

I'll do my best to meet these delivery estimates, but can't guarantee them as once an item is in the postal system it is out of my control. Actual delivery time will depend on the delivery method you choose and any current issues with the postal service.

Shipping refunds

Because I've had to set up shipping profiles in broad bands relating to total order value, you may find you're faced with a high shipping cost for something small and light, because the value of the item comes from the time and skill needed to make it rather than the cost of its materials.

Please be assured that if I can send your order more cheaply than initially charged (e.g. as a large letter rather than a small parcel), then of course I will, and refund you the difference.  You should never have to pay more than £1-2 more for shipping than what it actually costs me to post to you.

*Disclaimer: if shipping overseas, you may be asked to pay import taxes. I'm afraid this is out of my control*

 
 
 
 
Content © 2021 WombleKnits